> Return to Program
> Ticket System
> Knowledgebase

10K Activity Program : Help Desk

Knowledgebase

My Fitbit is not syncing

Solution

Make sure you have opened the Fitbit app on your phone and you have Bluetooth activated.

Log into the 10K Steps program

Go to My Preferences

Check the Fitbit box

Click Sync Now

Was this article helpful? yes / no

Article details